SiteGround has confirmed a serious issue that has caused Google to stop crawling many sites hosted there since Monday. Publishers are panicking as web pages and ecommerce store products drop out of Google.
SiteGround has posted various updates to the problem but it is still unclear what exactly is causing the issue. That in turn is causing more concern with some publishers to tweet that they are done and moving away to other web hosts.
Problem Apparently Started On Monday
The problem at SiteGround began on Monday when publishers noticed Google had stopped crawling their sites.
“Really fast”? This issue has been going on since Monday. Small businesses and websites that rely on Google traffic now have lost four days of revenue because of Siteground. Do you think that’s acceptable?
— Kim (@ichangedmyname) November 11, 2021
SiteGround Initially Denies Problem at Their End
SiteGround initially tweeted on Wednesday that they could not identify any problems on their end.
SiteGround responded on Twitter:
“We’ve received reports that a number of Google bot networks cannot crawl some websites using our DNS service.
After thoroughly audit of our DNS, we can confirm there is no blocking on our end that prevents such crawling, nor we see any logs suggesting an issue with our systems.”
