Google Business Profiles performance report is no longer showing the “call” tab that shows you statistics and data on searchers who called you from Google Search and Google Maps. I suspect this might be related to the Google Business Profile call history going away, as we reported earlier.
Google told us then, “We’re reaching out to share that on July 31, 2024, you will stop seeing call history reports in Google Business Profile.”
Here is what the report looks like now, notice the “Call” tab is missing:
Here is what it looked like several months ago – notice the “Call” tab:
There have been complaints about this on social:
I have reviewed my GMB Profiles and noticed that the “call section” is no longer present in the GMB Performance report. Have you encountered a similar issue? @JohnMu @lilyraynyc @rustybrick @GuideTwit @glenngabe pic.twitter.com/75HDcATrA8
— Gurcharan Jha (@gurcharanjha) August 7, 2024
