As a marketing agency, you’re constantly looking for better ways to deliver exceptional client results while optimizing your operations. There’s no denying that AI has the potential to transform how we live, work, and play.
You’ve probably used AI tools like ChatGPT for efficiency and creativity, but other AI solutions can enhance your understanding of customer data and improve your marketing campaigns.
At CallRail, we’ve been harnessing this potential since 2016 through AI-powered Conversation Intelligence. Our software diligently analyzes calls, offering transformative insights to help agencies and their clients convert leads and optimize marketing spend.
Revolutionize conversations using AI with human-level accuracy
CallRail’s Conversation Intelligence continues to increase reliability and accuracy, now delivering automated transcripts that rival human quality.
We reached this milestone by leveraging the power of a large language model trained on 1.1M hours of real-world voice data.
AI-generated transcripts aren’t new, but their quality is often spotty — not an accurate depiction of customer interactions.
“That’s why we chose a platform that’s 100% dedicated to voice,” says Ryan Johnson, CallRail senior vice president of product management. “It’s AI with intent, designed specifically to understand and translate speech into intelligence.”
A history of using AI innovation to surface actionable insights
For years, our customers have relied on Conversation Intelligence to streamline marketing campaigns, identify new opportunities, qualify leads, eliminate time-consuming call reporting, gain sales insights and more.